{"id":3,"date":"2025-09-04T06:54:16","date_gmt":"2025-09-04T06:54:16","guid":{"rendered":"https:\/\/cosmodental.ro\/?page_id=3"},"modified":"2025-10-31T11:34:32","modified_gmt":"2025-10-31T11:34:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cosmodental.ro\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"politica-de-confidentialitate-cosmo-smile-dent-s-r-l\"><strong>Politica de Confiden\u021bialitate \u2013 Cosmo Smile Dent S.R.L.<\/strong><\/h1>\n\n\n<style>.kb-table-of-content-nav.kb-table-of-content-id3_720610-d2 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id3_720610-d2 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id3_720610-d2 .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id3_720610-d2 .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>\n\n\n<h2 class=\"wp-block-heading\" id=\"1-cine-suntem\"><strong>1. Cine suntem<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Smile Dent S.R.L., cu sediul \u00een Str. Eduard Albert Bielz nr. 89, Sibiu, cod po\u0219tal 550031, Rom\u00e2nia, \u00eenregistrat\u0103 la Registrul Comer\u021bului sub nr. J2019000512329 \u0219i av\u00e2nd CUI 40652364, este operatorul datelor cu caracter personal colectate prin intermediul site-ului [<a href=\"http:\/\/www.cosmodental.ro\">www.cosmodental.ro<\/a>] \u0219i al serviciilor noastre online \u0219i offline.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne angaj\u0103m s\u0103 protej\u0103m confiden\u021bialitatea \u0219i securitatea datelor dvs. personale, respect\u00e2nd prevederile Regulamentului (UE) 2016\/679 privind protec\u021bia datelor (GDPR) \u0219i ale legisla\u021biei na\u021bionale aplicabile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Date de contact:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adres\u0103: Str. Eduard Albert Bielz nr. 89, Sibiu, 550031<\/li>\n\n\n\n<li>Telefon: 0744-550327<\/li>\n\n\n\n<li>Email: <a href=\"mailto:contact@cosmodental.ro\">contact@cosmodental.ro<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-ce-date-colectam\"><strong>2. Ce date colect\u0103m<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen func\u021bie de modul \u00een care interac\u021biona\u021bi cu noi, putem colecta urm\u0103toarele categorii de date:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Date de identificare:<\/strong> nume, prenume.<\/li>\n\n\n\n<li><strong>Date de contact:<\/strong> num\u0103r de telefon, adres\u0103 de email.<\/li>\n\n\n\n<li><strong>Date medicale:<\/strong> informa\u021bii completate \u00een fi\u0219a de anamnez\u0103, istoricul tratamentelor, radiografii, prescrip\u021bii.<\/li>\n\n\n\n<li><strong>Date de facturare \u0219i plat\u0103:<\/strong> adres\u0103 de facturare, date privind tranzac\u021biile (\u00een cazul comenzilor din magazinul online).<\/li>\n\n\n\n<li><strong>Date de navigare:<\/strong> adres\u0103 IP, tip de browser, pagini vizitate, comportament pe site (prin Google Analytics).<\/li>\n\n\n\n<li><strong>Date colectate prin comunicare online:<\/strong> nume, email, telefon, mesaje (prin formularul de contact sau chatul WhatsApp integrat).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Datele sunt colectate prin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>formularele de contact \u0219i programare online;<\/li>\n\n\n\n<li>fi\u0219a de anamnez\u0103 completat\u0103 electronic, cu acord GDPR bifat;<\/li>\n\n\n\n<li>chatul WhatsApp integrat;<\/li>\n\n\n\n<li>magazinul online (\u00eencep\u00e2nd cu activarea acestuia);<\/li>\n\n\n\n<li>interac\u021biunile pe paginile noastre de social media.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-scopurile-prelucrarii-datelor\"><strong>3. Scopurile prelucr\u0103rii datelor<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Datele dvs. sunt prelucrate exclusiv \u00een scopuri legitime, precum:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>gestionarea program\u0103rilor \u0219i comunicarea cu pacien\u021bii;<\/li>\n\n\n\n<li>eviden\u021ba medical\u0103 \u0219i administrarea tratamentelor;<\/li>\n\n\n\n<li>emiterea facturilor \u0219i gestionarea comenzilor online;<\/li>\n\n\n\n<li>analiza intern\u0103 \u0219i \u00eembun\u0103t\u0103\u021birea serviciilor oferite;<\/li>\n\n\n\n<li>transmiterea de informa\u021bii privind oferte, nout\u0103\u021bi sau campanii promo\u021bionale (numai cu consim\u021b\u0103m\u00e2ntul prealabil);<\/li>\n\n\n\n<li>respectarea obliga\u021biilor legale \u00een domeniul medical \u0219i fiscal.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-temeiul-legal-al-prelucrarii\"><strong>4. Temeiul legal al prelucr\u0103rii<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prelucr\u0103m datele dvs. \u00een baza unuia sau mai multor temeiuri legale, conform art. 6 din GDPR:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>consim\u021b\u0103m\u00e2ntul exprimat voluntar;<\/li>\n\n\n\n<li>executarea unui contract sau demersurile premerg\u0103toare acestuia;<\/li>\n\n\n\n<li>\u00eendeplinirea unei obliga\u021bii legale;<\/li>\n\n\n\n<li>interesul legitim al operatorului (ex. asigurarea func\u021bion\u0103rii site-ului, \u00eembun\u0103t\u0103\u021birea serviciilor, securitatea sistemelor informatice).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-durata-stocarii-datelor\"><strong>5. Durata stoc\u0103rii datelor<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Datele personale sunt p\u0103strate doar pe perioada necesar\u0103 \u00eendeplinirii scopurilor pentru care au fost colectate, dup\u0103 cum urmeaz\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>datele medicale: conform termenelor legale de arhivare aplicabile;<\/li>\n\n\n\n<li>datele contabile \u0219i fiscale: minimum 10 ani, conform legisla\u021biei \u00een vigoare;<\/li>\n\n\n\n<li>datele de contact pentru comunicare: maximum 5 ani de la ultima interac\u021biune;<\/li>\n\n\n\n<li>datele utilizate \u00een scopuri de marketing: p\u00e2n\u0103 la retragerea consim\u021b\u0103m\u00e2ntului.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pute\u021bi solicita oric\u00e2nd \u0219tergerea datelor, \u00een limitele permise de lege, printr-un email la <a href=\"mailto:contact@cosmodental.ro\">contact@cosmodental.ro<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6-cui-divulgam-datele\"><strong>6. Cui divulg\u0103m datele<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Smile Dent S.R.L. nu comercializeaz\u0103 \u0219i nu divulg\u0103 datele dvs. c\u0103tre ter\u021bi \u00een scopuri publicitare.<br>Datele pot fi totu\u0219i accesate, \u00een m\u0103sura necesar\u0103, de c\u0103tre:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>furnizorii de servicii IT \u0219i hosting (ex. Datahost);<\/li>\n\n\n\n<li>furnizorii de servicii de facturare \u0219i contabilitate (ex. 2Invoice);<\/li>\n\n\n\n<li>procesatorii de pl\u0103\u021bi online (odat\u0103 cu activarea magazinului online);<\/li>\n\n\n\n<li>furnizorii de servicii medicale partenere, atunci c\u00e2nd este necesar pentru un tratament complet;<\/li>\n\n\n\n<li>autorit\u0103\u021bile publice, atunci c\u00e2nd legea impune acest lucru.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To\u021bi partenerii contractuali respect\u0103 cerin\u021bele GDPR \u0219i au obliga\u021bia de a asigura confiden\u021bialitatea \u0219i securitatea datelor.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7-transferul-datelor-in-afara-ue\"><strong>7. Transferul datelor \u00een afara UE<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen prezent, nu transfer\u0103m datele dvs. personale \u00een afara Spa\u021biului Economic European.<br>Dac\u0103 pe viitor un astfel de transfer va fi necesar, acesta se va realiza doar c\u0103tre entit\u0103\u021bi care ofer\u0103 garan\u021bii adecvate de protec\u021bie, \u00een conformitate cu legisla\u021bia european\u0103.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"8-drepturile-dvs-privind-datele-personale\"><strong>8. Drepturile dvs. privind datele personale<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform GDPR, beneficia\u021bi de urm\u0103toarele drepturi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>dreptul de acces la datele personale;<\/li>\n\n\n\n<li>dreptul la rectificarea datelor inexacte;<\/li>\n\n\n\n<li>dreptul la \u0219tergere (\u201edreptul de a fi uitat\u201d);<\/li>\n\n\n\n<li>dreptul la restric\u021bionarea prelucr\u0103rii;<\/li>\n\n\n\n<li>dreptul la portabilitatea datelor;<\/li>\n\n\n\n<li>dreptul de opozi\u021bie la prelucrare;<\/li>\n\n\n\n<li>dreptul de a v\u0103 retrage consim\u021b\u0103m\u00e2ntul \u00een orice moment;<\/li>\n\n\n\n<li>dreptul de a depune o pl\u00e2ngere la Autoritatea Na\u021bional\u0103 de Supraveghere a Prelucr\u0103rii Datelor cu Caracter Personal (ANSPDCP).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru exercitarea acestor drepturi, ne pute\u021bi contacta la: <a href=\"mailto:contact@cosmodental.ro\">contact@cosmodental.ro<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"9-securitatea-datelor\"><strong>9. Securitatea datelor<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Smile Dent S.R.L. aplic\u0103 m\u0103suri tehnice \u0219i organizatorice adecvate pentru protejarea datelor personale, cum ar fi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>acces controlat la bazele de date;<\/li>\n\n\n\n<li>criptarea comunica\u021biilor \u0219i stocarea sigur\u0103 a informa\u021biilor;<\/li>\n\n\n\n<li>copii de siguran\u021b\u0103 periodice;<\/li>\n\n\n\n<li>instruirea personalului privind protec\u021bia datelor.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">De\u0219i depunem toate eforturile pentru protejarea datelor, nicio metod\u0103 de transmitere sau stocare electronic\u0103 nu este complet sigur\u0103. Cu toate acestea, trat\u0103m securitatea informa\u021biilor dvs. cu maxim\u0103 responsabilitate.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"10-cookie-uri-si-tehnologii-similare\"><strong>10. Cookie-uri \u0219i tehnologii similare<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Site-ul utilizeaz\u0103 cookie-uri pentru a asigura func\u021bionarea optim\u0103 \u0219i pentru analiz\u0103 statistic\u0103.<br>Tipurile de cookie-uri folosite includ:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>cookie-uri strict necesare pentru func\u021bionarea site-ului;<\/li>\n\n\n\n<li>cookie-uri analitice (prin Google Analytics);<\/li>\n\n\n\n<li>cookie-uri de comunicare (legate de pluginul WhatsApp sau integrarea Facebook).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nu utiliz\u0103m cookie-uri de marketing sau profilare.<br>Pute\u021bi modifica preferin\u021bele privind cookie-urile din set\u0103rile browserului dvs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"11-retele-sociale\"><strong>11. Re\u021bele sociale<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Site-ul include linkuri \u0219i pluginuri c\u0103tre re\u021bele sociale (Facebook, WhatsApp, iar \u00een viitor Instagram).<br>Interac\u021biunea cu aceste platforme este guvernat\u0103 de politicile proprii de confiden\u021bialitate ale furnizorilor respectivi (ex. Meta Platforms Inc.).<br>V\u0103 recomand\u0103m s\u0103 consulta\u021bi set\u0103rile de confiden\u021bialitate ale conturilor dvs. de social media.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"12-minori\"><strong>12. Minori<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Serviciile oferite de Cosmo Smile Dent S.R.L. nu sunt destinate minorilor sub 18 ani f\u0103r\u0103 consim\u021b\u0103m\u00e2ntul p\u0103rin\u021bilor sau reprezentan\u021bilor legali.<br>Datele minorilor sunt prelucrate doar \u00een contextul furniz\u0103rii serviciilor medicale, conform obliga\u021biilor legale aplicabile.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"13-modificari-ale-politicii\"><strong>13. Modific\u0103ri ale politicii<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a actualiza aceast\u0103 Politic\u0103 de Confiden\u021bialitate pentru a reflecta modific\u0103ri legislative sau opera\u021bionale.<br>Orice actualizare va fi publicat\u0103 pe aceast\u0103 pagin\u0103, cu indicarea datei ultimei revizuiri.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ultima actualizare:<\/strong> 31 octombrie 2025<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politica de Confiden\u021bialitate \u2013 Cosmo Smile Dent S.R.L. 1. Cine suntem Cosmo Smile Dent S.R.L., cu sediul \u00een Str. Eduard Albert Bielz nr. 89, Sibiu, cod po\u0219tal 550031, Rom\u00e2nia, \u00eenregistrat\u0103 la Registrul Comer\u021bului sub nr. J2019000512329 \u0219i av\u00e2nd CUI 40652364, este operatorul datelor cu caracter personal colectate prin intermediul site-ului [www.cosmodental.ro] \u0219i al serviciilor noastre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"acf":[],"_links":{"self":[{"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1014,"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1014"}],"wp:attachment":[{"href":"https:\/\/cosmodental.ro\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}